Assessing & Managing Toxic Employees
Member's Fee: $0
Non-Member & Civilian Fee: $0
MEETS IL MANDATES: Procedural Justice
This course helps Commanders & Supervisors assess & define three types of Toxic Employees, their verbiage and behaviors, and their impact on work content and processes, workplace morale and public contacts. It describes covert and overt ploys manipulative employees use to undermine leadership, policies and the credibility of other employees.
It teaches assertive coaching methods for confronting and coaching the three types of toxic employees with strategies for improving their coping skills and attitude. It teaches how to confront over and covert toxic verbiage and behaviors. It clarifies neutral unbiased neutral writing strategies for documenting coaching.